"INVOLVE delivered a powerful, flexible programme of interventions to involve our people across the globe. It’s brilliant to see how we are all now working together, using our diverse experience to drive improvements in all areas of the business." Global Head of Corporate Communications
Brand Engagement - Velcro - "Improving Daily Life" Programme

20

Countries

200+

Immersive brand sessions

2

miles of Velcro hook-and-loop strips!

Velcro Companies is a global manufacturing business  but was operating as a series of acquired businesses each with its own local culture and ways of operating. A new CEO recognised the need and value of leveraging the Velcro brand to create one global culture.

The Challenge

INVOLVE was chosen to help create an extremely flexible brand engagement programme that could be easily translated into multiple languages and run by local Managers

Many Velcro colleagues are factory and warehouse based, and aren’t keen on having their time taken up by ‘the corporate guys from head office’ in the USA, so the solution had to be authentic and inclusive.

The Solution

INVOLVE developed and ran a 9 month programme that included:

  • Multiple, simultaneous, facilitated ‘Breakthrough Zones’ in USA and Europe to fast track the new desired culture, prove and measure the benefits and test the most effective materials for subsequent phases

  • A focus on “improving daily life.” This was all about taking Velcro’s talent for producing products that create small, useful “life hacks” and applying the same thinking with colleagues to make life at work better and more productive

  • A fresh, non-corporate visual identity that was transformed into an animation that helped explain the new brand and culture - translated into 12 languages. It was based on the inventor of hook-and-loop’s dog!

  • A series of 'Brand Engagement' training events for Managers, the centrepiece of which was competing to 'create better ways of doing things' - ideas of course which participants attached to each other using Velcro products

  • Simple, translated kits of materials for managers to use with their own local teams

  • An innovation app, designed and built from scratch, called 'HandL', which was launched at each event, so that colleagues all across the world could continue to share ideas and ‘hacks’ to solve day to day hurdles

  • An ‘involvement poster’ and discussion format was deployed in factories for shift managers and their teams to use once a month, reinforcing key messages and learning from the original events

The Results

Senior Managers from HQ immediately reported a noticeably improved, positive attitude from local employees when visiting sites around the world.

300% increase in the number of new ideas and innovations put forward by local employees, facilitated by the HandL app, in the 12 months following the launch.

The posters have become BAU, and new suggestions and business improving ideas continue to be submitted and fast tracked through to deployment.

Interested in this project? Contact Jeremy today on:
+44 (0) 20 7720 0105

Give Jeremy a call to find out more about our work with Velcro, or to discuss how INVOLVE can help your business.

jstarling@involve.co.uk

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